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General inquiries
New around here? Start with the basics.
What is a Virtual Private Server (VPS)?
A Virtual Private Server is a server divided into fully separate hosting environments. When you have VPS hosting, one of those environments is completely dedicated to you. That means you don't have to share resources (such as RAM or CPU) with other customers and you're less likely to be impacted by their behavior.
What about VPS vs. Dedicated?
Another great question. A dedicated server is a server that's literally dedicated to you and no one else, which means the world (or in this case, server) is your oyster. Learn more about the benefits of VPS and Dedicated here.
How do I get started with VPS hosting?
Our KnowledgeBase will walk you through exactly how to upgrade to a VPS. Then you can check out these essential first steps.
And if you really want to go for it, you can read up on more general information about VPS here.
Wait… if we're talking about a VPS, what is a VPN then?
Yup, it can be a little confusing. But a virtual private server (VPS) is a form of web hosting, while a virtual private network (VPN) is a technology that allows you to remain completely anonymous when using the web. Read up more on VPS vs. VPN here.
When should I use VPS hosting over Shared?
In short, a virtual private server is ideal for users looking for more control over their hosting environment. Maybe your site traffic has grown, or maybe you have multiple websites and need more resources to run them all effectively. A VPS gives you more flexibility and control to bump up things like RAM and disk space without paying for more than you need.
For more information on shared vs. VPS hosting check out our blog.
I already have hosting, but want to switch to VPS. Any tips?
You might need a VPS if your website is outgrowing shared hosting, you need custom software installations, require dedicated resources for consistent performance, or run resource-intensive applications. VPS is also ideal for developers needing root access, hosting multiple websites, or requiring enhanced security and isolation.
VPS Hosting Features
Dive deeper into HostCram's servers features.
How to Update cPanel in WHM?
To update cPanel in WHM, log into your WHM interface as root, navigate to "Upgrade to Latest Version" under the cPanel section. The system will check for available updates and guide you through the upgrade process. Always ensure you have a backup before upgrading.
Updating Legacy Linux Dedicated Hosting Packages
Legacy Linux packages can be updated through your hosting control panel. We recommend contacting our support team before performing major updates to ensure compatibility with your current setup. Our team can guide you through the migration process to newer server packages if needed.
How to Reboot Your VPS/Dedicated Server?
You can reboot your VPS or Dedicated server through your customer portal. Log in to my.hostcram.com, select your server, and click the reboot button. For emergency reboots, you can also use IPMI/KVM access if available. Note that reboots typically take 2-5 minutes to complete.
VPS General Information
HostCram's VPS hosting provides dedicated resources including CPU, RAM, and storage on enterprise-grade hardware. Each VPS is isolated from others, ensuring your applications run smoothly without being affected by other users. We offer both managed and unmanaged VPS solutions with full root access.
VPS Services - Self Signed SSL Certificates
Self-signed SSL certificates can be generated directly on your VPS through cPanel or the command line. While they provide encryption, they're not trusted by browsers and will show security warnings. For production websites, we recommend using free Let's Encrypt certificates or commercial SSL certificates available through your control panel.
Do I Need a VPS?
You might need a VPS if your website is outgrowing shared hosting, you need custom software installations, require dedicated resources for consistent performance, or run resource-intensive applications. VPS is also ideal for developers needing root access, hosting multiple websites, or requiring enhanced security and isolation.
Permissions & Privacy
We take security & privacy seriously.
Do I Need Domain Privacy Protection? | HostCram
Domain Privacy Protection hides your personal information (name, address, phone, email) from the public WHOIS database. Without it, your contact details are visible to anyone who looks up your domain. Privacy protection helps prevent spam, identity theft, and unwanted solicitations while keeping you compliant with domain registration requirements.
Launchpad: How to Enable WHMCS Privacy?
To enable privacy in WHMCS, navigate to Setup > General Settings > Domains tab. Enable "ID Protection" and configure your pricing. You can also enable automatic ID protection for new registrations. Ensure your domain registrar API supports privacy protection services for the TLDs you're offering.
What Is Domain Name Privacy? | HostCram
Domain Name Privacy (also called WHOIS privacy) replaces your personal contact information in the public WHOIS directory with proxy information. This protects your name, address, email, and phone number from being publicly accessible. It's an essential service for preventing spam, protecting your identity, and maintaining your privacy online.
Common Web Hosting Questions | HostCram Blog
Common hosting questions include choosing between shared, VPS, and dedicated servers; understanding bandwidth and storage limits; SSL certificate requirements; email hosting capabilities; backup policies; and server locations. Our support team is available 24/7 to answer any hosting questions you may have.
Domain Privacy
HostCram offers Domain Privacy protection for most TLDs. This service masks your personal information in WHOIS lookups, protecting you from spam and unwanted contact. Domain Privacy can be added during registration or anytime after. Some domain extensions don't support privacy due to registry restrictions.
Pricing & Plans
Learn about plans, payments, and more.
Hosting Price Chart
HostCram offers transparent pricing across all hosting services. Shared hosting starts at competitive monthly rates, VPS hosting ranges from budget to high-performance options, and dedicated servers are priced based on hardware specifications. Visit our pricing pages or contact sales for detailed price charts and custom quotes for enterprise solutions.
Addon Price Chart
We offer various addons including additional IP addresses, SSL certificates, backup services, DDoS protection upgrades, control panel licenses, and managed services. Addon pricing varies by service type and can be found in your client portal. Contact our sales team for bulk addon pricing or custom addon packages.
Web hosting discount prices
Our KnowledgeBase will walk you through exactly how to upgrade to a VPS. Then you can check out these essential first steps.
And if you really want to go for it, you can read up on more general information about VPS here.
Domain Registration and Renewal Pricing Explained
Domain registration prices vary by extension (.com, .net, .org, etc.). Initial registration may have promotional pricing, while renewals are at standard rates. Most domains are registered for 1-10 years. Auto-renewal ensures you don't lose your domain. Check our domain pricing page for current rates on all available extensions.
Registering Domain Names and TLD Prices
We support hundreds of TLD extensions including popular options like .com, .net, .org, country codes, and new gTLDs. Pricing varies by extension and typically ranges from budget-friendly to premium depending on the TLD. Search for your desired domain in our domain checker to see real-time availability and pricing.
How To Set Pricing for Your Online Store | HostCram Blog
Setting up an online store requires strategic pricing based on costs, competition, and value proposition. Consider hosting costs, payment processing fees, shipping, and profit margins. HostCram's e-commerce hosting solutions provide reliable infrastructure to support your store at competitive prices. Our team can help you choose the right hosting plan for your business size.